

If you are running a licensed copy of Deep Freeze Standard submit a ticket and we can look into the issue further to see if there are any other options avalalbe to assist you. You can then re-install Deep Freeze after restarting.

The second code is the password for the workstation.

Another code will appear in the OTP field. Enter the code you recorded into the Token field and click Generate OTP.Open the Deep Freeze Configuration Administrator and click the One-Time Passwords tab or open the Enterprise Console and click on Tools > One Time Password.Write down the Token code which is located at the top of the login dialog.Open the Deep Freeze login dialog on the workstation for which you need to generate the OTP.Using our unique One Time Password system, Deep Freeze Enterprise Administrators can generate One Time Passwords (OTP). Faronics cannot recover lost, forgotten, changed, or otherwise misplaced passwords or Customization Codes. There are no backdoor passwords to Deep Freeze. Posted by Adam Zilliax, Last modified by Adam Zilliax on 10 February 2011 12:16 PM
